Frequently Asked Questions

If everyday tasks are becoming unsafe, unreliable, or exhausting to manage alone, it’s worth considering in-home assistance—even before there’s a crisis.

Safe At Home has a 2-hour minimum.

Unfortunately, Medicare does not yet cover non-medical in-home assistance.

The cost of in-home care varies depending on the type and amount of support you need, how often care is provided, and the services involved. We offer personalized care plans based on each client’s individual needs and goals. Contact us for a free consultation and personalized estimate—we’ll be happy to discuss your needs, our rates, and available options with you.

We accept Private Pay, Medicaid Waiver, Long Term Care Insurance, Helper Bee’s and VA.

https://iserve.nebraska.gov and click on apply for benefits.Safe At Home staff are happy to help with this process if needed. Contact the client relations department at (308) 249-0718.

Yes! If you are already enrolled with the VA give us a call and we can help support you through the process of being approved for this service.

Visit these web pages to get more information on these programs.https://dhhs.ne.gov/Pages/Medicaid-Aged-and-Disabled-Waiver.aspxhttps://www.va.gov/pension/aid-attendance-housebound/As always you may contact staff at Safe At Home for assistance with applying for or getting help with these programs.

Yes. In Nebraska, a family member can sometimes be paid to care for you in your own home, especially if you qualify for Nebraska Medicaid’s Personal Assistance Services (PAS) or an HCBS waiver. Please contact the client relations department for more information related to this question. (308) 249-0718.

All of our caregivers are screened in accordance with Nebraska Provider Screening Guidelines set by the Nebraska Department of Health and Human Services. All background checks are done annually.

We understand how important it is to have a familiar, trusted caregiver. We do our best to provide consistency and match you with caregivers who are a good fit for your needs and preferences. However, there may be times when your regular caregiver is unavailable due to illness, vacation, scheduling, or other circumstances. In those situations, we will arrange for another qualified caregiver to ensure you continue to receive the care you need. Our goal is to provide dependable, compassionate care while maintaining as much consistency as possible.

At Safe At Home, we believe great care is about more than simply providing assistance—it’s about building trust, honoring independence, and treating every client with dignity and respect. We take the time to get to know each client, including their preferences, routines, and individual care needs.Each client is also assigned a dedicated Client Representative who serves as a consistent point of contact and helps ensure their needs are being met. Your Client Representative stays involved, listens to concerns, helps coordinate care, and works with our team to address any changes or needs that arise.Our goal is to provide compassionate, dependable, and personalized care while giving clients and their families peace of mind knowing there is someone dedicated to looking out for their care experience.

Assist clients with daily living activities, housekeeping, meal preparation, errands, companionship, and helping them remain safe and independent in their homes.

Each day varies based on the client's needs, but generally includes personal assistance, household tasks, service documentation, and supporting the client's overall well-being.

Safe at Home strives to match caregivers and clients based on individual needs, preferences, and personalities to create the best possible fit.

Whenever possible, Safe at Home provides consistent client assignments to help build trust and strong working relationships.

Yes. Additional hours may be available based on client needs and staffing requirements.

Schedules are based on client needs and employee availability. We encourage open communication regarding scheduling preferences and availability.

Some client services require coverage during weekends, evenings, and holidays. If you have availability limitations, please communicate them with our scheduling team.

Travel may be required depending on client locations. During the hiring process, we will discuss your willingness to travel so we can make the best client match.

Employees are paid bi-weekly.

Raises and opportunities for growth are based on performance, reliability, and overall contribution.

Safe at Home offers:Health InsuranceDental InsuranceVision Insurance401(k)Life InsuranceFlexible Spending Account (FSA)Paid Sick LeaveFlexible Scheduling

Yes. Mileage is reimbursed for travel between client visits during the workday. Travel to your first client and home from your last client is not reimbursed.

Safe at Home values teamwork, compassion, respect, professionalism, and providing high-quality care to our clients.

Reliability, communication, compassion, professionalism, integrity, and a commitment to providing excellent client care.